Frequently Asked Questions SheepsesPC Address:            186  Ferry Road, Leith, Edinburgh, Scotland Telephone: 0796 1811 496 E-mail: mail@sheepsespc.com Whether the pc problem is hardware, software, internet broadband connection, wireless network setup,  generally slow computer, pc virus removal, windows software repair or other nameless computer  frustrations, we can fix it and help you love your computer again.   We come to you so you don't have to worry about unplugging the spaghetti monster at the back of your pc,  lugging the computer by car into a shop and then having to lug it back again a week later only to have to  plug it all back in again yourself. Most repairs, upgrades and maintenance work is carried out quickly and  efficiently in your own home or your premises. In the event that we do have to take your pc away to the  workshop we will of course bring it back to you, at your convenience, with no collection or delivery charges.  Who are Sheepses PC and why a Computer Repair Woman? SheepsesPC is a small local business with a solo female technician, Sue Jordan. Many clients feel more comfortable inviting a woman into their homes. We specialise in helpng the home PC user, who is looking for friendly, genuine face to face computer help. SheepsesPC is a Microsoft™ registered partner. What areas do you cover? The City of Edinburgh area of Lothian / Midlothian. We are a local business based in Trinity. We cover all EH postcodes and are based in EH6.   Can I receive pc support over the phone or by email? Yes,  we are happy to offer some basic pointers and advice. We believe that follow up care should be part of our service and we hope to be your first choice if you ever need us again. We know that our personal friendly service and attention to detail is what sets us apart from large faceless national repair companies. I’m at work during the day, does it cost me more for evening computer services? No, we don’t feel you should be penalised for having a job. Generally we don’t book any service calls later than 8pm on weekdays. Give us a call (10am to 8pm) and we will do our best to accommodate you.   How long will it take to fix my computer? That's a tricky one as different problems can take a different amount of time to resolve, but we aim to work out what the problem is asap. If we cannot resolve the problem on-the-spot we will give you an action plan which will include a timescale on the fix. Be assured we don’t charge you by our time but by results. Do I have to bring my computer / laptop / pc to you? No, we offer mobile and/or remote support. We realise that its a pain to find the time to unplug all of your equipment and transport it somewhere else. Wherever possible we aim to fix the problem on-site without having to remove your equipment.   Do you repair monitors? Unfortunately, we do not carry out repairs to monitors. For monitor hardware failures, we recommend you to contact the manufacturer or perhaps consult a television repair specialist.  Website by Fluffy Sheep Designs  Online Review of SheepsesPC   Sue, The Computer Repair Woman... knows her stuff, better experience than the last "idiot who claimed to be a PC Technician in Leith", she fixed my mothers Laptop in 48hrs... she is polite and curtious, genuine and certainly doesnt rip you off..... nor take advantage of those who are new to I.T... (tho, I'm not new to I.T 15 years experience...) however.. my Mother is, she has nothing but praise for Sue, so I'm posting on mums behalf... 5 stars.!     SheepsesPC is a Registered Microsoft Partner